Privacy Policy
At Studio J Dance (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website (https://www.studiojdance.com.au/) (the “Website”), register for our classes, subscribe to newsletters, purchase online courses or merchandise, or otherwise engage with our services.
1. Information We Collect
We may collect and process the following personal information:
• Contact information: name, email address, postal address, telephone/mobile number.
• Account / registration information: when you create an account, register for classes or workshops (both in-studio and online).
• Payment information: when you purchase classes, courses, subscriptions or merchandise. We collect billing details, and payment may be handled by third-party payment processors. We do not store full credit card numbers on our servers (unless you are using a saved payment method subject to our third-party provider’s vaulting).
• Usage information: information about how you use our Website, online courses, tutorials, live classes, and your interactions with our content (e.g., via analytics tools).
• Technical & device information: IP address, browser type/version, device identifiers, operating system, referring website, pages visited, durations, and other server log information.
• Communications and preferences: your preferences for receiving communications from us, feedback, responses to surveys, support requests or other correspondence.
• Special categories: only where necessary (for example, medical or health information if you participate in a physical dance class requiring declarations or fitness disclaimers). We will only collect such sensitive data with your consent and handle it with heightened protection.
2. How We Use Your Information
We use your information for the following purposes:
• To deliver our classes, workshops, online courses and tutorials (registering you, enabling access, scheduling, payments).
• To communicate with you: send confirmations, invoices, class reminders, newsletters (if you have opted in), updates about new courses, offers or changes.
• To personalise your experience on our Website and services (for example recommending content, remembering your preferences).
• For administrative, billing and accounting purposes (including fraud prevention).
• To monitor and improve our Website, online services and user experience via analytics and performance data.
• To comply with legal obligations or to protect our rights, property or safety of our members, students or the public.
3. Legal Basis for Processing (if applicable)
Under the Australian Privacy Act and, where relevant, the EU General Data Protection Regulation (GDPR), we rely on one or more of the following legal bases for processing your personal information:
• Performance of a contract: e.g., you register for a class, course or subscription.
• Legitimate interests: e.g., we analyse usage data to improve our services, provided your interests do not override ours.
• Consent: e.g., when you subscribe to our newsletter or provide sensitive information. You may withdraw consent at any time.
• Legal compliance: e.g., for tax, billing, regulatory obligations.
4. Sharing and Disclosure
We may disclose your personal information:
• To our trusted third-party service providers and partners who help us deliver our services (e.g., payment processors, email marketing platforms, IT hosting, analytics). They will only process your information in accordance with our instructions and a confidentiality obligation.
• Where required by law or regulatory authority, or to defend or exercise our legal rights.
• In connection with a merger, sale of assets, company reorganisation or acquisition; you will be notified and transferred only those personal data necessary for the purposes.
• Aggregated or anonymised data: we may use or share aggregate, non-identifiable data (which does not identify you as an individual) publicly or with partners for business, marketing or research purposes.
5. International Transfers
Your personal information may be stored or processed in locations outside Australia (for example our cloud service providers may operate in other jurisdictions). Where we transfer data internationally, we will ensure appropriate safeguards are in place to protect your rights and data security.
6. Cookies and Tracking Technologies
We and our third-party service providers use cookies and similar tracking technologies to enhance your experience on our Website, understand usage patterns, track session information and for marketing purposes. You may set your browser to refuse cookies or to alert you when cookies are being sent — note that this may affect some parts of the Website’s functionality.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
• Access: you may request a copy of the personal information we hold about you.
• Correction: you may request correction of inaccurate or incomplete information.
• Deletion: you may request deletion of your personal information (subject to legal or contractual exceptions).
• Portability: you may receive a machine-readable copy of your data for transfer to another service.
• Withdraw consent: where processing is based on consent, you may withdraw it at any time (this will not affect prior processing).
• Object to processing: in some cases you can object to our processing your data (for example direct marketing).
• Right to lodge a complaint with a supervisory authority (for example the Office of the Australian Information Commissioner (OAIC) in Australia, or relevant EU supervisory body).
If you wish to exercise any of these rights, please contact us via the details below.
8. Data Security and Retention
We implement reasonable administrative, technical and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by law (for example tax or accounting obligations). If you request deletion and there is no legal requirement to retain the data, we will delete or anonymise it.
9. Links to Other Websites
Our Website may contain links to third‐party websites, social media platforms or embedded content (e.g., YouTube videos, Instagram feeds). This Privacy Policy does not apply to those third‐party sites or services — you should review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time (for example when our services change, new regulations apply, or we change data processing practices). We will post the updated version on our Website and update the “Last updated” date above. Your continued use of our services after the updated policy becomes effective constitutes your acceptance of the changes.