Terms & Conditions
To get the most out of your Studio J experience, it’s important that you read and understand the following finer points to make sure we’re all on the same page before we begin our dance journey together. Please feel free to contact us if you have any questions.
COMMUNICATION
You will receive an instant email confirming your purchase (please check your spam/junk folder). For all courses, you’ll be added to a private WhatsApp group 1-2 days prior to your course starting (excluding casual class & workshops). This private group is our primary method of communication with students, and is used to provide class updates, zoom links, resource videos, and answer any of your questions. Please ensure that you have this app installed, or you may miss important information and updates regarding your course.
CANCELLATIONS
We understand that life can be unpredictable and that illness, injury, medical situations, family emergencies, travel or changes in personal circumstances can sometimes mean you’re unable to attend class or complete your course. Unfortunately, we’re unable to offer refunds, transfers or credits for missed classes or an inability to complete a course, including in unforeseen circumstances. Your enrolment reserves your place for the full course/class and we’re generally unable to fill that place with another student. We know these situations can be difficult, which is why we aim to make this policy clear before booking and apply it consistently and fairly to all students.
Courses may be cancelled if there are insufficient enrolments (minimum 5 students). In this instance, a full refund will be offered to students already enrolled.
Should unavoidable or unforeseen interruption occur to our courses or classes, Studio J Dance may not be able to meet its obligations or may only partially be able to meet its obligations. This includes closure due to government direction or health department direction. In the event that a course or class(es) are missed due to a Force Majeure event, then Studio J Dance will endeavour to provide a rescheduled course or move to online classes. If a suitable reschedule is not possible, Studio J Dance may provide a credit or refund at management discretion, however a credit or refund cannot be guaranteed because of the hardship also experienced by Studio J Dance.
MISSED CLASSES & ABSENCES
There are no refunds, exchanges or credits for missed classes or absences. We encourage you to complete all sessions of your course as they are designed to progress week after week. However, we understand life happens, so we have mini recordings of your class, practice videos and group chats in place to make it easier for you to stay on track and get the most out of your course. Recordings cannot be accessed once a course has ended.
For those courses ending with a video shoot, we do require students to have attended at least 75% of the course (e.g 6 out of 8 weeks) to ensure that they have kept up with choreography and formations. If a student misses more than that, they are expected to catch up via the class recordings and the teacher may also review suitability for participation in the group video.
AGE REQUIREMENT
You must be over 18 years of age to participate in all our in-studio courses. For those aged 16-17, enrollments will be considered upon request.
DANCE GUARANTEE
Our #1 priority at Studio J is to teach Indian dance – properly. Which means standing by our teachers & classes 100%. If you complete an in-studio course without missing any classes*, and find that you’re not satisfied for any reason, then we will issue a full refund. It’s that simple. We’re here for our dance family. Dance. Guaranteed.
*For our Dance Guarantee, the full course must be completed without absence from any of the classes. Attendance in class gives our teachers the opportunity to help you with any steps that you might be struggling with. Our Dance Guarantee is valid for all our in-studio courses (casual classes, workshops and online classes are excluded). We hope that you love your course, but if you attend all the sessions and are not satisfied, then please be sure to inform us within 7 days of your course completion so that we can process your refund.
ONLINE CLASSES
Our online classes are delivered in real-time via Zoom. After enrolling, you will be added to a private WhatsApp group the day before your course starts. The group message will include your Zoom link and password. Online classes are recorded and made available for the duration of the course, so that you can catch up if you missed the session. Class recordings cannot be accessed once a course has ended.
PHOTOGRAPHY & VIDEOGRAPHY
We may use images and/or videos from classes on our social media, website and as tutorials/learning resources. If you do not wish to be filmed or photographed, please notify us in writing before your first class, and we will make reasonable efforts to accommodate your request. Please also let your teacher know at the start of the course and make sure you opt out of any photos or video filming during class.
INTELLECTUAL PROPERTY
Content taught at Studio J Dance, including routines and dance videos remain our intellectual property. Routines learnt at Studio J are permitted for personal use only (e.g performance at family weddings and/or free community events). Commercial use of our routines (paid events, dance competitions, or by a professional dance group) is not permitted. Dance videos can be shared on Facebook & Instagram, however please ensure you tag and credit Studio J Dance (@studioj_dance). Our dance videos cannot be uploaded on a personal YouTube channel as this conflicts with YouTube’s Content ID policy.
MEDICAL PRECAUTIONS:
Not all exercises are suitable for everyone. Dance, like any other exercise, can result in injury. Certain special cautions may apply to individuals who are pregnant, injured, disabled, or have special issues regarding health and/or physical condition. You must be in suitable physical health to undertake these classes. You understand the risks inherent to dance and fully assume those risks and/or have sought medical advice prior to starting class. You hereby release Studio J Dance and its teachers from liability for injuries sustained while participating in any dance classes, rehearsals or workshops.
PREGNANCY OR PRE-EXISTING MEDICAL CONDITIONS
We encourage you to look after yourself. You acknowledge and understand the nature of the activities you will be engaged in and the possibility that an injury or accident may occur. You agree that you are responsible for looking after your body and working within its possible limitations.
If you are pregnant or have a pre-existing condition, you should seek advice and clearance from a medical practitioner before enrolling. Please let us know at the start of the course, or as soon as you know and make sure you have your medical practitioner’s clearance to exercise. We cannot offer medical advice. For unplanned pregnancies once a course has commenced, please ensure you seek medical advice on whether the activity is suitable to continue. Medical clearance is required if your pregnancy is considered high risk.
Please inform us immediately if you need to withdraw from a course for medical reasons (no refund or credit policy still applies).
Studio J is not in any way responsible for exacerbation of injuries, accidents, or injuries resulting from participation in a Studio J class. If you are working with an injury please let your teacher know but note that you are solely responsible for looking after yourself whilst moving by modifying movements, resting if you need to or opting out of certain moves or classes altogether.
ONLINE DANCE PRECAUTIONS:
To reduce risk of injury, never force or strain during exercise. If you experience pain or discomfort during exercise, stop immediately and consult your doctor.
Ensure you have a safe area to dance in, with sufficient space, no slippery surfaces or tripping hazards.
We are not responsible for the health & safety of anyone participating in our online dance classes. If you engage in this online program, you agree that you do so at your own risk, are voluntarily participating in these activities, assume all risk of injury to yourself, and agree to release and discharge Studio J Dance from any and all claims or causes of action, known or unknown, arising out of our online dance activities.
Copying, sharing, distribution or downloading of any of our digital content is not permitted under any circumstances.
PRIVACY POLICY
The only personal information we collect is what you provide voluntarily. We may also collect and store correspondence for sales, accounting and service purposes.
Personal information will be used to fulfil the obligations of your purchase and to provide you with quality customer service. Note that we do not store credit card details as payments are processed via third party payment portals.
We may contact you using the information you have given us to provide information that may be of interest to you, new courses, special offers, and to send newsletters. You can let us know at any time if you do not wish to be provided with information from us, either by emailing jaya@studiojdance.com.au or unsubscribing from our newsletters.